Call 1800 291 017
About this service

The SpeakUp Service is an independent service that allows SWTAFE employees to raise concerns of suspected fraud, corruption and serious misconduct without fear of retribution or reprisal.

Contact us directly
South West TAFE SpeakUp Service 1800 291 017
South West TAFE SpeakUp Service 1800 291 017

How does the SpeakUp Service work?

A 24-hour toll-free phone number is available to all employees, contractors, service users/clients and suppliers to anonymously or in confidence, disclose any instances of improper conduct. In addition to the SpeakUp Service phone line, people may make a disclosure via an Internet form, email or mail. Disclosures are recorded in a secure Disclosure Management System (DMS). Once received, disclosures are vetted by a PKF investigation professional who will ensure a notification is made to South West TAFE. Disclosure Officers have been nominated by South West TAFE to receive notifications and be the conduit between South West TAFE and PKF.

This PDF document explains how the SWTAFE SpeakUp Service works. SpeakUp Process Map

All disclosures received by PKF Integrity Services (BMNS) Pty Ltd would be disseminated to Disclosure Officers through the DMS, which provides a unique identifying number for each disclosure. The nominated South West TAFE Disclosure Officer(s) are able to view the disclosure information and add comments where necessary. Changes cannot be made to the original disclosure information, thus protecting the integrity of the information. Reporting functions have also been built into the DMS. The use of the DMS provides the assurance of confidentiality of South West TAFE disclosure information received by PKF Integrity Services (BMNS) Pty Ltd.

When a Disclosure Officer receives a notification a general assessment is made to determine who should be the Disclosure Owner. Generally Disclosure Owners will be a member of the South West TAFE Executive and they will determine the best response to a disclosure including whether an investigation is warranted and who is best placed to undertake the investigation (internal or external).